SHIPPING & DELIVERY

Please note that all orders are only shipped on working days. All orders placed before 04:00 p.m. will be processed on the same day. Orders received after 04:00 p.m. are processed on the next working day.  

When placing your order, please ensure all information concerning billing and delivery address is correct. After it has been dispatched, we will provide you with the tracking number as soon as possible.

You may choose standard or express delivery for your order. The shipping cost will be calculated based on your area and delivery time. 

 

Instant Motorbike Delivery (Go-Jek, Grab and others)

If you live in Jabodetabek area and wish to have the item as soon as possible, you can pick up your purchased item with Instant Motorbike Delivery.

1. Create your purchase on our website and checkout as usual.
2. After making your purchase on the website, please contact our customer service via whatsapp number +628118882380 to arrange the pick-up by your chosen provider. Make the appointment. We will provide you with the pick up address and inform you whether the item is ready.
4. Please note that our operating hour is on Monday-Friday, from 9 am - 5 pm. You may only pick-up within that time range.
5. Delivery cost by your chosen provider is fully paid by you - the customer.
6. Happy shopping!

 

International Shipping

Is now available to all countries. Please checkout as usual from our website. The shipping cost will be calculated automatically at the checkout page.

Items in your order that are designated for shipment to countries outside Indonesia may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.

With respect to each item for which Import Fees have been calculated, you authorise MASSHIRO&Co. to designate a carrier ("Designated Carrier") to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise, process and remit your actual Import Fees for such item.